Support

We are committed to helping you get the most out of our products

PDI Help Center

PDI’s Help Center is the most comprehensive knowledge base in the political industry. Every part of the PDI platform is documented with clear explanations for users of all levels. We take a holistic approach to educating users on the core concepts behind merging electoral campaign strategy, using voter data, and outreach best practices.

No other vendor offers as many tools as PDI. While this is convenient and efficient for our clients to manage everything in one system, there is an added responsibility and opportunity for us to integrate our support resources in a way that provides a more expansive perspective on using our products.

Our mission in delivering meaningful product support is to meet you where you are in terms of experience level, specific needs, and most importantly your learning preference. While some of our clients prefer written documentation, others prefer our brief videos or live response email support with a PDI Client Success representative. Whichever method of learning you prefer, you will find what you need to succeed in the PDI Help Center.

Live Trainings Every Week

Every week, PDI offers live online training sessions for our active users. While some sessions focus on a particular part or feature in the program, we also have weekly online “Office Hours” sessions where we can address issues or topics requested by users. A full schedule of weekly sessions is posted on the Help Center home page.

Boot Camps

To get the most complete training for the PDI online campaign management platform, the PDI Boot Camp is the ultimate learning experience. We offer a two full day in-person workshop where we go in-depth through the key parts of the entire program. You get one on one time with the PDI expert trainers to ask questions and seek advice.

Boot camps are held in Northern and Southern California locations. There is no cost for attending the boot camps.

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